Privacy policy
Privacy Policy
Last updated: September 2026
At Rise & Roast, we are committed to protecting your privacy and handling your personal information responsibly.
Information We Collect
When you visit our website, place an order, contact us, or subscribe to our marketing communications, we may collect:
- Name
- Email address
- Telephone number
- Billing address
- Delivery address
- Order details
- Correspondence and enquiries submitted through our website
- Website usage information through cookies and analytics tools
How We Use Your Information
We use your personal information to:
- Process and fulfil orders
- Deliver products and services
- Respond to enquiries and provide customer support
- Improve our website and customer experience
- Send marketing communications where you have chosen to receive them
- Comply with legal and regulatory obligations
Sharing Your Information
We may share your information with trusted third parties that help us operate our business, including:
- Payment providers
- Delivery and courier services
- Website hosting and technology providers
We do not sell or rent your personal information to third parties.
Data Security
We take reasonable measures to protect your personal information from unauthorised access, misuse, loss or disclosure.
Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where applicable
- Withdraw consent for marketing communications
To exercise your rights, contact us at hello@riseandroast.co.uk.
Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.
You can manage cookie preferences through your browser settings.
Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Email: hello@riseandroast.co.uk